7e773's Privacy Policy
Your personal information is completely secure with us. Learn in detail here how information is collected, used, and protected.
SSL Protection
All data is transferred through encrypted channels.
No Third Parties
Your information is not sold for commercial purposes.
You Are in Control
You can verify and update your own information at any time.
24/7 Support
Chat with us in Bengali on live chat for any questions.
1. Introduction and Scope
This privacy policy ("Policy") applies to the website and related services operated by 7e773 ("we", "us", or "platform"). This policy describes how we collect, process, store, and protect the personal information of our users ("you", "your").
By using the 7e773 website or services, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our services. This policy may be updated from time to time and notice of changes will be published on our platform.
The 7e773 platform is designed specifically for players in Bangladesh and provides services only to those aged 21 or older. Age is verified during the registration process.
2. What Information We Collect
We collect various types of information to manage accounts and provide services on 7e773. These are described below in categories:
2.1 Identity and Contact Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address (including city and district)
- National ID card or passport documents (required for KYC verification)
2.2 Financial Transaction Information
- Deposit and withdrawal amounts and dates
- Mobile banking numbers (bKash, Nagad, or Rocket)
- Transaction IDs and payment history
2.3 Device and Technical Information
- IP address and device type
- Browser name and version
- Operating system
- Site access time and session duration
- Information obtained from cookies and tracking technologies (details in Section 5)
2.4 Gaming and Behavioral Information
- Game history, bet amounts, and outcomes
- Bonus usage and promotional benefit history
- VIP level and points balance
- Responsible gaming settings and limits
3. Purpose of Using Information
7e773 uses collected information for the following legitimate purposes:
- Account Management: Registration, login, identity verification, and ensuring account security.
- Payment Processing: Completing deposit and withdrawal transactions securely. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.
- Customer Support: Providing support in Bengali via 24/7 live chat and resolving complaints.
- Fraud Prevention: Complying with anti-money laundering (AML) regulations and detecting suspicious transactions.
- Personalized Experience: Recommending games and presenting promotional offers based on your preferences.
- Responsible Gaming: Identifying the risk of gambling addiction and providing necessary support.
- Legal Compliance: Adhering to applicable laws and the directives of regulatory authorities.
- Service Improvement: Enhancing the platform's functionality, design, and user experience.
4. Information Sharing and Third Parties
7e773 does not sell or rent your personal information. However, information may be shared with trusted third parties in limited circumstances:
4.1 Service Provider Partners
Information may be shared as necessary for payment processing (bKash, Nagad, Rocket), game providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.), and IT infrastructure services. These partners may only use the information for the purpose of providing specific services and are bound by strict confidentiality agreements.
4.2 Legal Obligations
Information may be provided on the basis of a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we provide only the minimum information required.
4.3 Business Changes
If 7e773 undergoes a merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance in such a situation.
5. Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 7e773 website. Cookies are small text files stored on your device that help us improve the quality of our services.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and remember your preferences. They cannot be disabled.
5.2 Functionality Cookies
These cookies are used for your language preferences, game settings, and a personalized experience. They can be disabled, but doing so may reduce some features of the platform.
5.3 Analytics Cookies
These cookies are used to analyze how many users visited which pages and how long they stayed. This information is completely anonymous and is used for platform improvement.
You can manage or delete cookies at any time through your browser settings.
6. Information Security Measures
The security of your information is our top priority. 7e773 takes the following technical and organizational measures:
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
- Firewall and Intrusion Detection: Multiple layers of security measures are active at the server level.
- Two-Factor Authentication (2FA): Two-factor authentication is available for additional account protection.
- Regular Security Audits: Regular security audits are conducted by third-party experts.
- Limited Access: Only authorized staff can access sensitive information and they are bound by confidentiality agreements.
- Data Backup: Information is regularly stored in encrypted backups.
However, complete security on the internet cannot be guaranteed by anyone. Keep your password private and contact our support team immediately if you notice any suspicious activity.
7. Data Retention Period
7e773 retains your personal information only for as long as necessary. The specific period depends on the type of information and legal requirements:
- For active accounts: for as long as the account remains active.
- After account closure: transaction records are retained for a minimum of 5 years for financial auditing.
- KYC documents: up to 5 years from the date of the last transaction.
- Customer support chats: up to 6 months after the issue is resolved.
Unless legally required, information is securely deleted or fully anonymized after the stated period expires.
8. Your Rights and Options
As a user of the 7e773 platform, you have the following rights:
8.1 Right to Access
You may request to see what information we hold about you. If you make a request via live chat or email, we will respond within 30 business days.
8.2 Right to Rectification
If there is any error in your information, you may request a correction. Many details can be updated directly from the account settings page.
8.3 Right to Erasure
You may request the deletion of your information in certain circumstances. However, some information may need to be retained due to legal or regulatory obligations.
8.4 Right to Restrict Processing
You may request to limit specific uses of your information, particularly for marketing or analytics purposes.
8.5 Right to Data Portability
You may request to receive your account information in a structured and readable format.
To exercise these rights, please contact our support team.
9. Protection of Minors
7e773 is a responsible platform and we are extremely mindful of protecting minors. Our services are only for those aged 21 or older. Age is verified during the registration process and minors are not able to open an account.
If we become aware that a minor has used our platform, the relevant account will be immediately closed and all collected information will be deleted.
10. Marketing Communications
If you have given your consent to receive our promotional messages, we may occasionally send information about bonus offers, tournaments, or new features. These messages will come via email or in-platform notifications.
You can opt out of marketing communications at any time by going to account settings or through live chat. If you opt out, important account-related messages (such as transaction confirmations and security alerts) will still be sent.
11. Changes to Policy
7e773 reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, we will:
- Publish a notice in a prominent place on the website.
- Notify registered users by email.
- Update the "Last Updated" date at the top of the page.
If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. Therefore, it is recommended that you review this page regularly.
12. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us.
Privacy Contact
Our support team is always ready for any requests or questions regarding your information.